Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@shopbauhaus.com
shopbauahaus.com is our official website with stores in Dubai Mall, Galleria Mall and Yas Mall.
All our products are 100% authentic and outsourced from our global partnerships with the brands. We do not sell counterfeit fashion products online or in our stores.
All our products are original and brand new. We do not sell used products or allow resell of used products.
We try and restock products where we can, but a lot of our products are limited and once they are sold they've gone. We try to keep our products fresh and are constantly adding new stock.
We provide some of if not the best prices for authentic streetwear in the market. This we leverage through our longstanding relationships with global brands.

You do not have to pay extra for VAT since all our prices are inclusive of the 5% VAT as approved by the UAE laws.

Yes. We work with a renown payment processor, CC Avenue who use industry standard SSL encryption to protect your details. Potentially sensitive information such as your name, address and card details are encoded so they can only be read on the secure server. This information is authenticated to ensure it only gets sent to this secure server and is checked to make sure it has not been tampered with during transfer.

Security checks are also made on all transactions, to ensure the authenticity of each card payment.

The following payment types: credit cards, debit cards and we are implementing cash on delivery the very month, starting 26th January 2020.

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There is no minimum order for free delivery. You get free delivery on every order irrespective of amount spent.

Kindly check our delivery & shipping policy for more details.

We are going to start delivering in Saudi Arabia, Kuwait, Oman and Bahrain during the month of February 2020. Sign up for our newsletter to remain updated.
We are going to start offering Cash on Delivery on the 26th of January 2020 in UAE. We plan to offer cash on delivery in Saudi Arabia, Kuwait, Oman and Bahrain during the month of February 2020. Sign up for our newsletter to remain updated.
We have partnered with Aramex to deliver the orders.
We are able to change or cancel orders in accordance to our refund policy.
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